Responsibilities:
1. Responsible for investigating and handling client-side quality issues, submitting 8D reports, and familiar with 8D reports, 5why, and FTA;
2. Responsible for driving the internal implementation of client-side quality requirements, promoting the implementation of special client requirements internally and providing breakpoints, and following up on product status performance after client-side breakpoints;
3. Responsible for collecting and submitting project PPAP materials, leading the collection of project PPAP materials and submitting them to clients, tracking client approval progress; responsible for client PPAP audit preparation;
4. Responsible for driving the internal implementation of client-side changes and client applications for internal changes, and tracking change breakpoint implementation plans and breakpoints;
5. Summarize customer complaint quality issues, and drive internal review and special improvement of key issues;
6. Submit product IMDS/CAMDS as required by the project;
7. Complete other work assigned by superiors.
Requirements:
1. Bachelor’s degree or above, majoring in science and engineering or related fields;
2. Familiar with the IATF16949 management system;
3. Able to independently analyze and handle various customer complaints;
4. Proactive, responsible, and with good communication skills.
